Acuity Insurance Reviews
Acuity Insurance has an overall rating of 4.4 based on 104 reviews. Customer feedback on Acuity Insurance is mixed: Acuity Insurance reviewers highlight positive aspects like user-friendly interface, excellent customer support, comprehensive features, competitive pricing, which strongly appeal to small business owners, freelancers, service providers. However, Acuity Insurance is often criticized for its limited customization options, occasional technical glitches, lack of advanced reporting, slow response times during peak hours.
104 reviews
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How would you rate Acuity Insurance?
All Acuity Insurance Reviews (104)
DylanHayes
January 29, 2023
"My Expectations for Service Have Been Met"
Just like I’ve come to anticipate, my acuity agent delivers exceptional service. I really can’t picture a moment when any insurance company could outdo what you offer.
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Stephen.Robinson
January 28, 2023
"The absolute worst insurance provider ever..."
Honestly, this insurance company is the worst on the planet. They went ahead and canceled my policy, then attempted to hit me with a $583 charge for an audit I had already completed. This company is just trash.
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AnnieMorrison
January 24, 2023
"Top-notch customer support from Acuity!"
Acuity really shines when it comes to customer service, no doubt about it. They process claims in a jiffy! From what I've seen, they go the extra mile to settle claims during a loss, even when they don't have to according to the policy terms.
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redduck873
January 24, 2023
"AWFUL experience with a workers' comp claim..."
AWFUL experience with a workers' comp claim back in September. I happily switched from Acuity to a different insurer.
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evangelinehd11
January 24, 2023
"Mistake in billing with my mortgage..."
I found a billing mistake involving my mortgage provider and Acuity. After reaching out to Acuity, I learned that the issue was actually on my mortgage company's end. Acuity fixed the problem in no time.
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sadtiger383
January 23, 2023
"Closed captions were added quickly!"
I needed closed captions, and they got it done in just 3 minutes. Super fast service!
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AndreaHarris
January 19, 2023
"Acuity: Our Trusted Partner for 30 Years"
For three decades, we've relied on Acuity. It’s a real comfort to know they’re always available if we need them. Working with Acuity is a breeze, and they’re super quick when it comes to processing claims.
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MaxineByrd
January 18, 2023
"Super speedy delivery"
Super speedy delivery! They were a big help with what we had to sort out. Did a complete check of all the damage. Really impressed with how quickly they responded when we faced an unexpected flood.
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Lily.Price
January 14, 2023
"Thoughts on my new ride"
They’re always speedy and thorough when I’ve got questions.
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TerryReed
January 13, 2023
"The folks and their dedication to making it right..."
The folks and their dedication to making it right for us and Acuity. They’re always on the lookout for options that work out well for everyone involved.
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Brian.Ford
January 12, 2023
"Right when we reach out to Acuity..."
Right when we reach out to Acuity about any issue, they kick off the process to ensure we’re well looked after.
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getnet
January 11, 2023
"My Experience with Acuity Over 8 Years"
For the past 8 years, I've been using Acuity and I gotta say, I've never run into any issues!!!
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DanielleJackson
January 07, 2023
"My experience with Acuity auto insurance so far..."
Since I signed up with Acuity, I haven't needed to tap into my auto insurance, but renewing my policy and adding a new car was a breeze. I just reached out to their team and adjusted the coverage I needed. These folks really know their stuff!
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bigfrog887
January 07, 2023
"This is what you wanted"
Solid protection for homeowners. Prices are fair. There’s decent coverage for cars too. Rates might be lowered for safe drivers, and loyal customers ought to receive bigger discounts.
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ThomasReed
January 05, 2023
"Honestly, I ain't got much experience with..."
To be real, I don't have any experience whatsoever. I've never filed a claim!
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